ADD OUR EMAIL ADDRESS TO YOUR LIST OF CONTACTS AND APPROVED SENDERS

If you don’t receive an email from The Community at Oak Park in your Inbox, please:

1.  Check your Spam/Junk/Promotions or Antivirus folders and mark the message as ‘not spam’ and add us to your Contacts.

2.  Make TCOP an Approved Sender by following the ‘whitelisting’ instructions below to ensure future emails go directly to your inbox.

It is very important that you add both of the following email addresses to your Contacts and Approved Senders list:

·        wearethecommunityoakpark@gmail.com 

·        tcop@civicrm.ca

This is called ‘whitelisting’ and it will keep our emails from going to your Spam/Junk/Promotions or Antivirus folders. If you aren’t sure how to add our addresses as Approved Senders (aka… ‘whitelist’ us), please see the links below. Find your email provider’s instructions and follow them for both of our email addresses. The instructions are the same for both email addresses.

Instructions for your Email Provider

Google Gmail

·      How to whitelist an email in Gmail: Video Tutorial (May 2019), or

·      How to Whitelist in Gmail: Lifewire Article (Nov 2019)

Microsoft Live, Hotmail, Outlook, MSN

If you use the web mail to access you email:

·      How to Stop Hotmail From Marking Emails as Spam: Lifewire Article (Nov 2019)

If you use the Outlook email application on your desktop:

·      How to Customize Junk Email and Safe Senders in Outlook: How-To-Geek Article (Apr 2019),  or

·      Add recipients of my email messages to the Safe Senders List: Microsoft Support

Cogeco

·      How do I block certain senders: Cogeco Support (instead of creating a filters to block TCOP email addresses, create filters to allow them)

Rogers, Yahoo, ymail

·      How to Ensure You Get Important Emails in Yahoo Mail - Whitelist Emails: Video Tutorial (Dec 2017),  or

·      Manage spam and mailing lists in Rogers Yahoo Mail: Rogers Support  (see ‘Mark emails as Not Spam’) and

Use filters to organize Rogers Yahoo Mail: Rogers Support  (see ‘Create filters’)

Bell, Sympatico

·      Setting up Block and Allow lists: Bell Support

Apple icloud

·      How to Whitelist a Domain in Mac OS X Mail App: Lifewire Article (Jul 2019)

For additional assistance, please email us at wearethecommunityoakpark@gmail.com if you:

·        Cannot find your email provider in the list above.

·        Find it difficult to follow the instructions provided.

·        Have followed the instructions but TCOP emails are still not going directly to your inbox.